Meet Our Professional Jewelry Repair Services Team

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Our jewelry repair services team can repair anything. Whether you have a watch that just doesn’t tick right or a ring that had a few stones fall out, we can fix it if it was purchased here or even somewhere else.

We do everything from professional jewelry repair to jewelry inspection and cleaning services. We even have a new Jewelry Spa Club for all of your jewelry cleaning needs.

View All Jewelry Services

Repair and Custom Specialist

Staff Member Susie Vernick

We recently welcomed Susie Vernick to our professional jewelry repair team. Susie has been working as our senior sales associate and has taken the necessary steps to take on this new title. She specializes in repair intake, customer interaction and custom repairs. Welcome to the jewelry repair team, Susie!

Jewelry Services and Repair Team

Staff Member Lauren Becker
Lauren Becker
Customer Service Manager

Lauren takes care of repair intake, customer contact, estimates, and follow-ups.

Staff Member Claire Landefeld
Claire Landefeld
Repair Manager

Claire keeps everything running smoothly! She evaluates repair jewelry, processes finished pieces with quality assurance and manages workflow.

Staff Member Erik Gerhardt
Erik Gerhardt
Bench Jeweler

Erik works wonders to fix prongs, resize rings, and work wonders to bring your jewelry back to new.

Staff Member Meghan Stone
Meghan Stone
Support Specialist

Meghan is here to help! She’ll change your watch battery, help with jewelry repair intake, and more.

Be sure to check out our limited time jewelry repair sale, happening Sept 16-30, 2018.

Have questions about a piece of jewelry you need repaired, or need to schedule a repair? Contact Nelson Coleman today!

Send Us a Message

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