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Meet Our Staff

Amanda Coleman-Phelps

Owner and General Manager

amandaAmanda B. Coleman-Phelps was born and raised in Sparks Maryland where she attended Hereford High School. She currently resides in Baltimore County with her husband and two sons. She is the 6th generation of the Nelson Coleman Jewelers family business and is currently first female owner. At age 23 Amanda made the decision to work full time at Nelson Coleman Jewelers and to make it her career. After working for one year in the business she attended the residence program at the Gemological Institute of America in Carlsbad California which she completed in September of 2005 becoming a Graduate Gemologist. Since then Amanda has completed the Registered Jewelers program and received her Certified Gemologist Appraisers title with the American Gem Society in 2008. Amanda achieved her Associate’s Degree at Essex Community College of Baltimore County in 2010 continued on to earn her Bachelor’s Degree in Business with a concentration in Marketing at The University of Baltimore Merrick Business School in 2012. She has been with Nelson Coleman Jewelers full time since 2004 and plans to continue her education and growth in the industry by diversifying the business, focusing on its services to other business in both the jewelry industry and beyond.

Chris Coleman

President and Owner

chris_coleman_LARGECarl “Chris” Coleman was born and raised in Baltimore, Maryland, where he attended parochial grammar schools and Baltimore City College High School. He graduated from Towson Senior High School. Mr. Coleman attended Loyola College Night School and graduated from the University of Baltimore. He spent nearly twenty years at B.G.E. and the Baltimore City Department of Housing and Community Development before joining the family jewelry business. He is a student and Diamonds graduate of the Gemological Institute of America and a member and certified store manager with Jewelers of America. Chris Coleman is a member of the Tri-State Jewelers Association and Jewelers Security Alliance. He is a former member of the Downtown Partnership and former board member of the Charles Street Merchants Association. Mr. Coleman is a current member of the Towson Business Association. Mr. Coleman is also a member of the American Gemological Society and the Diamond Council of America. Chris Coleman is part owner of the sixth generation family owned and operated retail jewelry store founded in 1856 in Munich Bavaria. Mr. Coleman has over 25 years experience in the jewelry business.

Mark Coleman

President and Owner

markMark S. Coleman is the last born of Nelson Coleman’s six sons. He graduated from Calvert Hall College and went on to graduate from Essex Community College after which he attended Towson University. He joined the family firm in April of 1976 and is now President and co-owner of this six-generation firm. Along with this, he is a GIA Diamonds Graduate and American Gem Society Registered Jeweler. Mr. Coleman is the head of the estate jewelry department at Nelson Coleman. Mark is married to Karen C. Brooks Coleman and they have four children, Elisa Melani, Zachary Coleman, Luke Coleman, and Brooks Coleman.

Peggy Coleman

Merchandising Manager

peggy2Peggy Berkey Coleman was born and raised in Baltimore, Maryland where she attended the Institute of Notre Dame High School and went on to attend The University of Maryland, College Park, graduating with a B.A. in English. After graduating, Peggy met and fell in love with Chris Coleman and was introduced to the family jewelry business. After working in the business a few years, Peggy left to raise their children and to earn a teaching degree from The College of Notre Dame of Maryland. She taught English at Our Lady of Mount Carmel High School where she became the English Department Chair. Peggy now works full time at NCJ as general manager. She has her Accredited Jewelry Professional Certificate and is a Diamond Graduate of the Gemological Institute of America. Peggy is happy to be working in the family business especially now that her daughter, Amanda, is there. (Peggy loves being a grandmother.)

Amie Benson

Inventory Manager

amie-staff-2014Amie attended Towson University where she developed an interest in the jewelry business. She worked at Hunt Valley Jewelers in Cockeysville, Maryland for almost a year when she decided to move to New York to complete the Residence Program at the Gemological Institute of America’s (GIA) Graduate Gemologist Program. She earned her Graduate Gemologist degree and worked at George Press Fine Jewelers in Livingston, New Jersey for two years. She decided to relocate back to her home state and began her career with Nelson Coleman Jewelers in the summer of 2004 as a Sales Associate. Since joining the Nelson Coleman family she has become a mother to two beautiful daughters.

Cara Ensor

Sales Manager

caraCara Ensor was born and raised in Glen Arm, Maryland where she attended Loch Raven High School. She went on to attend the University of Maryland, Baltimore County, receiving a Bachelors of Social Work. She got married in 2011 and her husband, Chuck and she welcomed their first child, Cadence in October of 2014 and currently resides in Baltimore County. While attending college, she worked for a family-owned jeweler and running sales, custom design, repair and inventory management. She decided the jewelry industry was perfect for her having a nice combination of her appreciation of jewelry and helping people with their happy beginnings and celebrations. She then went on to earn her GIA Graduate Diamond certification attending classes at GIA New York. In March of 2015 after almost 8 years in the business, she found her new home as the sales manager, surrounded by the wonderful family, staff, and customers at Nelson Coleman Jewelers.

Susie Vernick

Sales Consultant 

susieSue Vernick grew up in University Heights, Ohio, a suburb of Cleveland. She graduated from Syracuse University in Special Education. After graduation, Sue moved to Philadelphia, Pennsylvania to teach special needs children. It is here where she met her future husband. During the beginning years of their marriage, the Vernicks moved quite a bit. Sue has lived in Pittsburgh, Pennsylvania; Albany, New York; Chicago, Illinois; Milford, Massachusetts; Sacramento, California and finally settled for 14 years in Carmel, Indiana, a suburb of Indianapolis. It was while living in Indiana that Sue found her desire to become involved in the jewelry industry, but with children at home, she took courses long distance to earn various credentials in the jewelry industry. She spent over 6 years at a wonderful, family-owned store. As the children were becoming adults and living on their own, Sue and her husband decided to move to the Baltimore area to be closer to her sister and family. She has been with Nelson Coleman Jewelers since September of 2006 and it is here that she has truly found a wonderful home in this fun and special industry where the Colemans have built a solid, caring and totally customer focused business.

Jaclyn Schleigh

Jewelry Designer and Sales Consultant 


Jaclyn Schleigh, originally from Bloomfield, New Jersey, relocated to Sykesville, Maryland where she graduated from Glenelg High School. After high school, she obtained an Associates Degree in Business Administration from Howard Community College, and shortly thereafter, a B.S. in Jewelry from Towson University. After graduation, Jaclyn was hired by Nelson Coleman Jewelers as their in-house designer.  Since then she has continued her education at GIA and has been certified as an Accredited Jewelry Professional.  Jaclyn has been part of the jewelry industry since 2003 and she has in-depth knowledge and experience designing a wide variety of custom jewelry.  Jaclyn will ensure every final product is guaranteed to meet and exceed the client’s expectations.

Claire Landefeld

Customer Service Manager 

claireClaire Landefeld started her retail career at The Hecht Company where she spent 16 years in sales and management and was very successful at selling men’s professional clothing. After a brief stay at The Men’s Warehouse, she spent 9 years with Smyth Jewelers in inventory control and assistant to the estate buyer. Believing she was finished with retail, she took an office manager position with Letter Perfect Mailing Services where she worked for 4 years, however always felt something was missing and realized that retail is where she belongs. After a chance meeting with Chris Coleman she was intrigued and pursued a career with Nelson Coleman Jewelers as an operations specialist and after 18 months has decided to remain for the duration of her working career with Nelson Coleman Jewelers.

Erik Gerhardt

Bench Jeweler

erikgErik Gerhardt has been our in-house bench jeweler since the fall of 2011. He comes to Nelson Coleman with over 18 years experience, including over 12 years expertise using a laser welder. Erik has worked for both large volume and small independent jewelers, as well as for himself over the years. He came to Nelson Coleman because of their excellent reputation, longevity, and family atmosphere. Erik has continued his education over the years with numerous classes and certificates including Stewart International School for Jewelers, Zantech Inc., Gemological Institute of America, Blaine Lewis’ New Approach School for Jewelers, and Laser Star. Erik prides himself on his high-quality standards, ensuring his customer’s satisfaction, trust, and loyalty. Erik was born and raised in Baldwin, MD., and now lives in northern Baltimore County with his wife Amy and his two sons, Jack and Erik Jr.

Jake Dahlberg

Assistant Estate Director

jakeJake Dahlberg was born in Towson, Maryland and currently lives in Westminster, Maryland. He has a passion for handcrafted and antique fine jewelry and watches. His hobbies include fishing and firearms. Jake also loves to travel and experiencing different cultures. Countries he has been to include Denmark, Sweden, Switzerland, Germany, France, Austria, Italy, Greece, Czech Republic, Great Britain, Ireland, Mexico, Bermuda, all throughout the Bahamas and Caribbean Islands.

Jodi Cockey


jodi2Grew up in Glyndon, MD, graduating from Franklin High School in Reisterstown, MD. Attended Dorothea B. Lane Secretarial Trade School in preparation to be Office Manager for Charlie Cockey Precision, Inc. She held the Office Manager position for 24 years, a family business that manufactured and marketed casting salvage equipment nationally catering to the automotive industry. She is currently the bookkeeper within the accounting department for Nelson Coleman Jewelers.

Sarah Goggins

Marketing Director

sarahSarah Goggins was born and raised in Rolla, Missouri. After graduating high school, she went to Columbia College of Chicago where she studied Industrial Design. She started with Nelson Coleman Jewelers in 2010 as a Service Support Assistance and moved to her current position in the Marketing Department in 2011.